Shipping Policy

Order Processing & Shipping Times

• Processing Time: 1-3 business days.
• Standard Shipping (Australia): 3-7 business days.
• Express Shipping (Australia): 1-3 business days.
• International Shipping: 7-14 business days, depending on the destination.

Shipping Rates

• Australia: Free shipping on orders over $250 USD.
• International: Shipping rates vary based on location. Costs are calculated at checkout.

Customs & Duties

International customers may be subject to customs fees or import taxes. Hanlon Luxe is not responsible for these charges.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. If you do not receive tracking details within 3 days of purchase, please contact our support team.

Lost or Delayed Packages

If your order is delayed or lost, please email support@hanlonluxe.com with your order details, and we will assist you in resolving the issue.