Our products come with a satisfaction guarantee to ensure customer peace of mind. We take pride in the quality and luxury of our skincare and fashion collections, and we stand by our commitment to excellence. If you are not fully satisfied with your purchase, we are here to make it right.

Refund Policy

• We offer full refunds if the product is not as described or does not meet expectations.
• If you are not satisfied with your purchase, you may request a refund within 14 days of receiving the product.
• Items must be unused, unopened, and in original packaging to qualify for a refund.
• Refunds will be processed to the original payment method once the return is received and inspected.
• Customers are responsible for return shipping costs unless the item is defective.

How to Request a Refund

To initiate a refund, please email support@hanlonluxe.com or contacthanlonluxe@gmail.com with the following details:

• Order number
• Reason for the refund request
• Photos (if applicable) to support the claim

Our Commitment to You

We are dedicated to delivering luxury, quality, and authenticity in every purchase. If you have any concerns, our customer support team is available to assist you. Your satisfaction is our priority.

📧 Email:

• General Inquiries & Customer Support: support@hanlonluxe.com
• Alternative Email: contacthanlonluxe@gmail.com

📞 Phone Support:

• UAE Contact Number: +971 585528891
• Available: 9 AM – 7 PM (UAE Time), 7 days a week

Thank you for choosing Hanlon Luxe—where luxury meets peace of mind.