1. Where is Hanlon Luxe based?

Hanlon Luxe is proudly based in Australia, and all our products are shipped directly from our Australian fulfillment center.

2. What makes Hanlon Luxe Skincare unique?

Our skincare line is infused with Australian botanical ingredients, designed to enhance natural radiance and complexion while maintaining a luxurious feel.

3. Do you ship internationally?

Yes! We offer worldwide shipping from Australia. Orders are processed within 1-3 business days, and shipping times vary depending on your location.

4. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can track your order on our website or the courier’s platform.

5. Do you offer refunds or exchanges?

We accept returns for unused and unopened products within 14 days of delivery. Due to the nature of our products, we cannot accept returns on opened skincare or fragrances for hygiene reasons. Please visit our Refund Policy page for details.

6. How can I contact Hanlon Luxe?

You can reach us at support@hanlonluxe.com or through our Contact Us page for any inquiries.